Swansea Tyre Clutch & MOT Centre are proud to let you know that we are part of the Trust My Garage Scheme.
We have added the Trust My Garage to our list of accreditations to enable clients to deal with us completely worry free. Part of our agreement is to sign up to the Trust My Garage Customer Charter. This means that we have to be completely transparent with our pricing and always off the very fairest deal. It also means we have to completely inform you of anything we may be doing for you and ensure you understand the need for any repair (as demonstrated with our videos we provide on every repair and maintenance issue).
Dealing with our company, you are also covered by the Trust My Garage £1000 guarantee!
The Trust My Garage £1,000 guarantee and how it works is detailed below:
If you have a problem with one of our members, please contact them and give them a chance to resolve the matter. If you can’t come to a solution, you must follow the complaints procedure as outlined in the Trust My Garage Code of Practice Appendix 2 (full document here).
You will need to file an official complaint with the National Conciliation Service (NCS), our independent Alternative Dispute Resolution (ADR) provider, at www.nationalconciliationservice.co.uk. If you are judged to be in the right after completing the ADR process, the IGA will underwrite the payment of any financial award up to £1,000.
You MUST follow the process as set out in the Trust My Garage Code of Practice for your claim to be eligible under the guarantee. To make a claim, call the TMG helpline on 0845 305 4230 and have your NCS claim reference to hand.
Swansea Tyre Clutch & MOT offer Admiral staff discount on all our servicing, repairs and MOT tests. We are overwhelmed with the amount of Admiral staff that already consider Swansea Tyre Clutch & MOT their go-to place for all their vehicle needs, so we have decided to include them in our staff discount scheme!
If you are an Admiral employee (or family of an Admiral employee) we would like to include you in our Admiral staff discount scheme which could save you hundreds of pounds. To see the full terms and conditions with this scheme, please see our Terms & Conditions page here.
To qualify for our Admiral staff discount scheme, you must bring proof of your employment (or a family members employment) and we need to know at the point of booking that you are on the discount scheme. We will then give you 10% off your total bill when it comes to paying for any servicing, repairs or MOT tests!
Swansea Tyre Clutch & MOT Centre now offer Amazon Staff Discount for all employees of Amazon and their family! All you need to do to qualify is prove you work for Amazon or to use the family entitlement, you will need to be accompanied by your family member with their proof of employment.
With savings of 10% on your repair or service with Swansea Tyre Clutch & MOT Centre there is lots of savings to be made. For more information on the terms of this offer please see our terms and conditions page here.
Your staff discount can be used for all repairs & servicing carried out at our Swansea branch. All you need to do is call us on 01792 477 555 or alternatively make an online booking at swanseatyres.com/online-booking and we will do the rest! PLEASE NOTE that you can only claim your 10% discount when you inform us at POINT OF BOOKING your work and repairs and no discounts can be offered after the repair has been effected.
Engine Diagnostic Swansea Area
If you are looking for Engine Diagnostic services in the Swansea Area then you have come to the right place! Swansea Tyre, Clutch & MOT Centre offer MAIN DEALER engine diagnostic services using the SAME SOFTWARE that most main dealers use!
Swansea Tyre Clutch & MOT Centre have invested heavily in our diagnostic equipment ensuring we are always at the front of the queue when it comes to updated and new innovative technology.
We are able to help with all types of engine diagnostic and fault finding, from key programming, warning lights (including ABS and Airbag) to fully remapping your vehicle to get the very best performance and fuel consumption available.
Just SOME of the recent issues we have fixed are:
- Air Bag Light
- EML (Engine Management Light)
- DPF Light
- Coil Plug Light
- Vehicle in “Limp Mode”
- Non Start for both petrol and diesel
- Rough Running and Fuel Issues
- Key Programming
- Performance Remapping
- Injector Coding
- Wiring Faults
Swansea Tyre Clutch & MOT Centre have MAIN DEALER Software for all the following vehicle brands (and more)
Cheap Engine Diagnostic Tool
If you have an issue with your vehicle PLEASE don’t plug in a code reader from Ebay (or similar) and remove the codes! This is the worst thing to do and you may be able to turn the light off and drive a few more miles but you will definitely do more damage. The engine diagnostic light is on for a reason and it is there to warn you that there is an issue with the vehicle. Simply switching off the light has NOT fixed your vehicle, all you have done is switched off the warning (and probably deleted the trouble codes we need to correctly diagnose your issue).
We get more and more people who call our workshop saying “I want my engine management light turned off” or “I had one of the boys turn off my light for me”. This will not solve your issue and you are only making things worse! You need to correctly diagnose why the light is on and what has caused this in the first place.
We have years of experience and we are fully equipped to find out why your light is on and your vehicle is in “limp mode” so when this happens in future, simply pop in and see us or call us on 01792 477 555 for free advice and we will do our best to help you. Our Technicians have been trained to correctly use engine diagnostic equipment and we have invested heavily in our training programme and equipment to offer the very best service at the least cost to you.
Call us now on 01792 477555 to book your engine diagnostic or any other diagnostic repair work!
Autumn Update & Free Vehicle Checkup Service in Swansea
As Summer turns to Autumn and the boiling hot long summer of 2018 draws to an end, we at Swansea Tyre Clutch & MOT Centre would like to offer all our clients old and new a FREE Vehicle Checkup.
We often offer checkups during the change of season as this enables us to reduce the amount of repairs we need to carry out in “emergency situations”. This means that we are able to pinpoint any likely issues before they happen. More importantly, the vehicles we see are then made safe (should the customer want it) and we know that you are able to have trouble free motoring for the next few months.
Our FREE Check Up is a NO OBLIGATION check to ensure your vehicle is ready for the change of season and that you are fully informed of any issues that may arise so you can handle them before they become an emergency.
Our free check up includes:
- 4 Wheel Laser Alignment check on our hunter alignment machine to ensure your tyres are wearing correctly and to prevent blow-outs on the motorway.
- Windscreen Wiper Check and Screen wash Top Up to make sure you can see where you are going on dark nights.
- Tyre Pressure, Condition and Tyre Depth Report so you know you are driving a safe legal vehicle.
- All Levels Check (including Oil, Coolant & Brake Fluids).
- Lights Check (Including Headlamp Aim).
If you would like to take us up on this free check, all you need to do is call us now on 01792 477 555 and we will book you in. The check up can be done while you wait and if we find anything wrong with your vehicle, we will video it and send it to your email and to your phone via SMS. You will then have the option to decline or accept any of the work needed.
Its simple as that! We will perform a complete check over of your vehicle while you wait FREE OF CHARGE!
DPF Light On? What Does it Mean?
When your DPF Light comes on, you can be assured that it will give you a shiver to your bones! The dreaded little light comes on and your vehicle may go into “limp mode”. This is when the car suddenly looses power and starts to “limp” to get you home.
DPF issues are one of the most common telephone calls we get into Swansea Tyre Clutch & MOT Centre. This is due to the Exhaust Gas Regeneration that is a part of the latest diesel engined vehicles aspiration process. A DPF (Diesel Particulate Filter) will filter particulates coming out of the engine to stop them entering the atmosphere. The only problem is, when you do lots of short journeys, the DPF does not get hot enough to regenerate (burn the soot and carbon off) and the DPF then becomes blocked.
We can fix this issue for you. The process depends on the type of blockage you have.
Soot accumulation is cleaned using our on-car cleaning service. This is the natural accumulation that all DPF’s experience in general usage. The cost for this type of clean is £120 including VAT.
If you have been driving around for extended periods of time with the DPF light on, you may find that this process won’t completely clear the issue. On this instance, the only choice is replacement or off vehicle pulse cleaning.
This is normally down to poor servicing of the vehicle or low quality oil. We always advise using low ash fully synthetic oils. Unfortunately, this cannot be cleared whilst the DPF is on the vehicle. We will need to remove the DPF and pulse clean it or replace it.
If your DPF or Anti Pollution light comes on, simply give us a call on 01792 477 555 and we will give you free advice on what to do next.
Swansea Tyre, Clutch & MOT Centre named AA Certified Garage of the Year winner 2018 for Wales!
We at Swansea Tyre, Clutch & MOT Centre endeavour to offer 100% customer satisfaction for every time, so it is fantastic news when we are nominated for an award based on customer experiences and feedback. When we win the award, this is even better news!
We are pleased to announce that we have won a runner up prize for the national award of AA Certified Garage of the year. This is a national competition and the winner nationally was a company called Ridge West Garage.
As we are based in Wales, we have been officially recognised as the AA Certified Garage of the Year Winner Wales! This is a massive achievement and is testament to our hard working and loyal staff.
Managing Director Lee Pallister
Our Managing Director Lee Pallister is overjoyed at winning this award as it is the THIRD AWARD we have won in the last 12 months (Including Garage of the Year 2017 WhoCanFixMyCar.com and Best Garage Swansea 2017 by SME Business Awards).
This only goes to show that hard work and commitment is key to any garage workshop. With Lee’s attitude that “Good enough isn’t good enough!” We hope to be able to publish many more awards in the future!
Lee would like to say a massive thank you to all our loyal customers and we hope your experiences with our business reflect that of the awards we keep winning!
Fix Now Pay Later on Your Vehicle Repair 0% Payments
Fix now pay later at Swansea Tyre, Clutch & MOT Centre.
Sometimes that repair needs to be done now but you just don’t have the funds to cover the whole repair. It’s always at the worst times when your car or van is likely to let you down. We understand that being without your vehicle is not an option, and that driving an illegal or dangerous vehicle is not the best idea.
We have been asked in the past if we are able to spread costs for clients and unfortunately this just was not affordable for us as a business. Due to the high demand and large volume of requests for payment plans, we have now secured a finance company that will facilitate this service for our clients, furthermore, it is completely interest free!
We are pleased to now offer interest free payments, an affordable way to pay for your vehicle repairs at Swansea Tyre, Clutch & MOT Centre. All repairs and servicing can now be paid for using this service.
If you wish to pay for your vehicle’s repair completely interest free, all you need to do is let us know. We are able to give you a decision immediately!
You will need to agree to the two statements below and also agree that the repayment figure is affordable to you.
You are able to spread the cost of your repair over 3 to 6 months completely interest free! Also, your first payment does not need to be made for 40 days, so this actually gives you over 7 months to pay for your vehicle’s repair! We offer interest free payments on any repair.
Call us today on 01792 477 555 to book your repair or service in and we will do the rest!
*subject to status, 10% admin fee charged.
Best Garage in Wales!
We are proud to announce that we have been awarded “BEST GARAGE IN WALES” by WhoCanFixMyCar.com. This is an amazing achievement and is testimony to our commitment to quality of service. We greatly appreciate all feedback (both positive and negative) which helps us improve our service and ensures we give the absolute best customer experience possible.
Since Swansea Tyre Clutch & MOT Centre was founded in 2013 we have strived to improve our service and adopt new technology every year.
We have been a WhoCanFixMyCar.com Outlet for a year now and performed over 167 jobs. Our rating on WhoCanFixMyCar.com is 4.7 out of 5 which is very high! We always ensure we have done the very best job for our clients and we stand by our commitment to customer care.
It is a great pleasure to be nominated the Best Garage in Wales and we promise to live up to our award and title throughout 2018!
Swansea Tyre, Clutch & MOT Centre
(Best Garage in Wales)
Free Winter Check at Swansea Tyre, Clutch & MOT Centre
We are offering FREE winter check for all our valued clients. This will entail a full checkup to make sure your vehicle is ready for the long cold winter days! In recent years, there has not been a lot of snow on the ground. This is due to the rapid fall in temperatures in the winter (yes that’s right, it’s been TOO COLD FOR SNOW). Instead of snowfall, we have experienced ICE and sub zero temperatures which make travelling by car/van extremely dangerous.
Another issue when we have exceptionally cold winters is vehicle systems letting us down. Usually this can be batteries being dead, tyres going down or losing grip on roads and lights being too dim for the road ahead. We have decided at Swansea Tyre, Clutch and MOT Centre to offer all our clients the following checks COMPLETELY FREE OF CHARGE!
- Tyre Pressure/Condition Check
- 3D Laser Alignment Check
- Lights Check (Including Headlamp Aim)
- Battery Charge Check
- Brake Check (On Rolling Road Test)
- Antifreeze Strength Test
- Washer Top Up
- Oil Level Check
- Wiper Blade Check
Should we find anything wrong with your vehicle, we will give you a written report. There is NO OBLIGATION to have any work carried out! We are just happy that we will be able to inform you of any issues before your vehicle lets you down on a cold and damp freezing night!
Should you wish to take advantage of this, simply call us on 01792 477555 and we will book you in for a time that suits you. This winter check service can be performed while you wait in our comfortable reception, where you are able to enjoy hot refreshments and watch your winter check being carried out on our CCTV system.
All free winter checks also come with a FREE thermal windscreen scraper!
What are you waiting for? Book NOW! 01792 477555