Swansea Tyre Clutch & MOT Centre are proud to let you know that we are part of the Trust My Garage Scheme.
We have added the Trust My Garage to our list of accreditations to enable clients to deal with us completely worry free. Part of our agreement is to sign up to the Trust My Garage Customer Charter. This means that we have to be completely transparent with our pricing and always off the very fairest deal. It also means we have to completely inform you of anything we may be doing for you and ensure you understand the need for any repair (as demonstrated with our videos we provide on every repair and maintenance issue).
Dealing with our company, you are also covered by the Trust My Garage £1000 guarantee!
The Trust My Garage £1,000 guarantee and how it works is detailed below:
If you have a problem with one of our members, please contact them and give them a chance to resolve the matter. If you can’t come to a solution, you must follow the complaints procedure as outlined in the Trust My Garage Code of Practice Appendix 2 (full document here).
You will need to file an official complaint with the National Conciliation Service (NCS), our independent Alternative Dispute Resolution (ADR) provider, at www.nationalconciliationservice.co.uk. If you are judged to be in the right after completing the ADR process, the IGA will underwrite the payment of any financial award up to £1,000.
You MUST follow the process as set out in the Trust My Garage Code of Practice for your claim to be eligible under the guarantee. To make a claim, call the TMG helpline on 0845 305 4230 and have your NCS claim reference to hand.
Swansea Tyre Clutch & MOT offer Admiral staff discount on all our servicing, repairs and MOT tests. We are overwhelmed with the amount of Admiral staff that already consider Swansea Tyre Clutch & MOT their go-to place for all their vehicle needs, so we have decided to include them in our staff discount scheme!
If you are an Admiral employee (or family of an Admiral employee) we would like to include you in our Admiral staff discount scheme which could save you hundreds of pounds. To see the full terms and conditions with this scheme, please see our Terms & Conditions page here.
To qualify for our Admiral staff discount scheme, you must bring proof of your employment (or a family members employment) and we need to know at the point of booking that you are on the discount scheme. We will then give you 10% off your total bill when it comes to paying for any servicing, repairs or MOT tests!
Swansea Tyre Clutch & MOT Centre now offer Amazon Staff Discount for all employees of Amazon and their family! All you need to do to qualify is prove you work for Amazon or to use the family entitlement, you will need to be accompanied by your family member with their proof of employment.
With savings of 10% on your repair or service with Swansea Tyre Clutch & MOT Centre there is lots of savings to be made. For more information on the terms of this offer please see our terms and conditions page here.
Your staff discount can be used for all repairs & servicing carried out at our Swansea branch. All you need to do is call us on 01792 477 555 or alternatively make an online booking at swanseatyres.com/online-booking and we will do the rest! PLEASE NOTE that you can only claim your 10% discount when you inform us at POINT OF BOOKING your work and repairs and no discounts can be offered after the repair has been effected.
Free Winter Check Up for Your Car!
We are offering FREE winter check ups for all our clients!
As we start to feel the cold and temperatures drop, you will need to ensure that your vehicle is going to be as reliable as it should be. With Swansea Tyre, Clutch & MOT at your side, you can rest assured.
We are offering all our clients a FREE no obligation check up to ensure that they will not get let down when the temperature drops!
There is nothing worse than getting into your car or van in the morning and the engine won’t start! Or even worse, getting on the road and the vehicle overheats!
We are offering you a FREE check up and we will perform all the following:
- 4 Wheel 3D Laser Alignment Check
- Windscreen Wiper Check
- Tyre Pressure, Depth and Condition Report
- All Under Bonnet Levels Checked
- Antifreeze Strength Check
- Lights Check
If you would like to take us up on this FREE offer then simply call 01792 477 555 and we will do the rest. The checks are all completely free and you are under no obligation to have any repairs carried out!
Don’t get caught out this winter! Call us today on 01792 477555 to book your FREE winter check now!
Engine Diagnostic Swansea Area
If you are looking for Engine Diagnostic services in the Swansea Area then you have come to the right place! Swansea Tyre, Clutch & MOT Centre offer MAIN DEALER engine diagnostic services using the SAME SOFTWARE that most main dealers use!
Swansea Tyre Clutch & MOT Centre have invested heavily in our diagnostic equipment ensuring we are always at the front of the queue when it comes to updated and new innovative technology.
We are able to help with all types of engine diagnostic and fault finding, from key programming, warning lights (including ABS and Airbag) to fully remapping your vehicle to get the very best performance and fuel consumption available.
Just SOME of the recent issues we have fixed are:
- Air Bag Light
- EML (Engine Management Light)
- DPF Light
- Coil Plug Light
- Vehicle in “Limp Mode”
- Non Start for both petrol and diesel
- Rough Running and Fuel Issues
- Key Programming
- Performance Remapping
- Injector Coding
- Wiring Faults
Swansea Tyre Clutch & MOT Centre have MAIN DEALER Software for all the following vehicle brands (and more)
Cheap Engine Diagnostic Tool
If you have an issue with your vehicle PLEASE don’t plug in a code reader from Ebay (or similar) and remove the codes! This is the worst thing to do and you may be able to turn the light off and drive a few more miles but you will definitely do more damage. The engine diagnostic light is on for a reason and it is there to warn you that there is an issue with the vehicle. Simply switching off the light has NOT fixed your vehicle, all you have done is switched off the warning (and probably deleted the trouble codes we need to correctly diagnose your issue).
We get more and more people who call our workshop saying “I want my engine management light turned off” or “I had one of the boys turn off my light for me”. This will not solve your issue and you are only making things worse! You need to correctly diagnose why the light is on and what has caused this in the first place.
We have years of experience and we are fully equipped to find out why your light is on and your vehicle is in “limp mode” so when this happens in future, simply pop in and see us or call us on 01792 477 555 for free advice and we will do our best to help you. Our Technicians have been trained to correctly use engine diagnostic equipment and we have invested heavily in our training programme and equipment to offer the very best service at the least cost to you.
Call us now on 01792 477555 to book your engine diagnostic or any other diagnostic repair work!
Autumn Update & Free Vehicle Checkup Service in Swansea
As Summer turns to Autumn and the boiling hot long summer of 2018 draws to an end, we at Swansea Tyre Clutch & MOT Centre would like to offer all our clients old and new a FREE Vehicle Checkup.
We often offer checkups during the change of season as this enables us to reduce the amount of repairs we need to carry out in “emergency situations”. This means that we are able to pinpoint any likely issues before they happen. More importantly, the vehicles we see are then made safe (should the customer want it) and we know that you are able to have trouble free motoring for the next few months.
Our FREE Check Up is a NO OBLIGATION check to ensure your vehicle is ready for the change of season and that you are fully informed of any issues that may arise so you can handle them before they become an emergency.
Our free check up includes:
- 4 Wheel Laser Alignment check on our hunter alignment machine to ensure your tyres are wearing correctly and to prevent blow-outs on the motorway.
- Windscreen Wiper Check and Screen wash Top Up to make sure you can see where you are going on dark nights.
- Tyre Pressure, Condition and Tyre Depth Report so you know you are driving a safe legal vehicle.
- All Levels Check (including Oil, Coolant & Brake Fluids).
- Lights Check (Including Headlamp Aim).
If you would like to take us up on this free check, all you need to do is call us now on 01792 477 555 and we will book you in. The check up can be done while you wait and if we find anything wrong with your vehicle, we will video it and send it to your email and to your phone via SMS. You will then have the option to decline or accept any of the work needed.
Its simple as that! We will perform a complete check over of your vehicle while you wait FREE OF CHARGE!
Your Local AA Approved Garage in Swansea
We are delighted to announce that Swansea Tyre, Clutch & MOT Centre are now FULLY approved and hold a Certificate of Excellence for our AA Inspection Audit and are now your local AA Approved Garage in Swansea.
If you are looking for an AA Approved Garage in Swansea then we are the people to call! Being AA Approved as well as an RAC Approved garage in Swansea has been a massive challenge for the business and we have jumped through hoops to get there!
Not only are we fully ISO9001 approved for quality assurance, we can now pop our AA Certificate of Excellence on our reception wall for all to see!
What this means to you…
- You can be assured that we have been fully inspected and meet the very high standards that are needed for an AA approved garage in Swansea.
- We are fully insured to carry out any repairs, servicing, MOT testing and recovery services for your vehicle so you never need to worry when dropping your car with us or us collecting your vehicle for repair.
- We are fully trained to high standards and have regular ongoing training with recognised motor industry training boards, meaning you have the highest skilled technicians working on your vehicle with the most up to date computer technology.
There are not many dual affiliated garages in Swansea. Being Dual Affiliated with BOTH RAC and AA as well as being an ISO9001 and PAS43 Certified Company means you CANNOT get better value, quality and service anywhere in Swansea or (we believe) South Wales!
This is testament to the hard work our staff do every day to ensure that our clients are the happiest vehicle owners in Swansea and South Wales. Check out our 5* Rating on Trustpilot!
We are able to handle all warranty work covered by the AA (or any other warranty company) and we are able to deal directly with them on your behalf. If you have any issues with your vehicle and would like an AA approved Garage in Swansea to take a look then call us on 01792 477 555.
Please see our AA Garage Promise Below:
Our Lifetime Warranty
Swansea Tyre Clutch & MOT Centre are delighted to announce that as of todays date (1st November 2016) we will be offering our clients the ability to have a LIFETIME WARRANTY on all parts (and labour) with every repair we provide!
We have teamed up with our suppliers to offer our clients the very best NO QUIBBLE Warranty. This is on offer to all our clients for all repairs carried out from todays date! There is a small premium charged by our suppliers for this service and our clients are informed of the cost both with and without the lifetime warranty applied. Think of this as an extended warranty which you are offered when you buy any domestic appliance only this time it is no quibble and we will change your parts FREE OF CHARGE for the life of the vehicle! All our client needs to do is simply call us, book in for a parts change (should the parts be at fault) and we will change them without taking any payment whatsoever.
The Lifetime package does not affect our standard 12 months which is applied to all repairs. Should you not wish to take advantage of our lifetime package; you can still rest assured you are covered for 12 months parts & labour cover on all our repairs!
Don’t forget we also guarantee to beat any like for like quote from any VAT registered garage in South Wales. Therefore you cant get a fairer deal anywhere!
We are approved by Trading Standards and RAC. You can also find us on the Approved Garages Network. All our mechanics are fully experienced and qualified to service and repair your vehicle. We are also a VOSA Approved MOT Test Centre to class 7 vehicles. Why not pop in and see us at SA1 Business Park, Swansea or call our dedicated customer service team on 01792 477 555 for more information on our services and our warranty packages.
Extended Vehicle Warranty
Although we don’t actually sell vehicles, we are able to organise a dedicated extended vehicle warranties through our reputable warranty partner. We can cover all vehicles of all ages with any amount of miles! Take the worry out of owning a car with our very affordable warranty packages on offer. Call us on 01792 477 555
We offer online booking and take all major credit cards. To make an online booking click here.
MOT Testing Swansea
We are nearly finished digging out our MOT Testing bays! For the past 2 years, we have offered Swansea clients the ability to have MOT Testing carried out with us. We have been using a local MOT Testing station whilst we applied for our accreditation. We were awarded approval in principal a little over 6 months ago but have now started the installation of our MOT Testing bays.
We will be offering reduced MOT costs for the first 12 months of opening our bays! Click here to see the RRP MOT costs. Please note that we will be CONSIDERABLY cheaper!
Swansea Tyre, Clutch & MOT Centre will offer the following services to our valued customers:
MOT Testing while you wait
We have very comfortable waiting areas with refreshments and full views across our busy workshop. We will be offering clients the ability to pop in and have their MOT Testing done whilst they wait.
Class VII (Seven) MOT Testing
We will be able to test all Class VII vehicles which will mean if you are a local tradesman or use a motorhome, we will be able to MOT Test your vehicle for you!
Full Workshop Facilities
We would hope your vehicle will pass its annual MOT Test however, if not we will offer you a full repairing service in our fantastically equipped workshop. All our staff are fully qualified mechanics and will be at your disposal should you need them.
Out of Hours MOT Testing
We understand that tradesmen will need their vehicles to be on the road all week long! We therefore will be allowing (pre-booked) out of hours MOT Testing. This will mean that we can MOT Test your works vehicle through the night so you don’t miss out on vital work!
Out of Hours MOT Repairs
Should your work vehicle fail its MOT Test, we will offer you the opportunity to have your MOT repairs carried out throughout the night! This means that you will be able to have your vehicle back on the road in no time at all! Our workshops are fully equipped and we carry stock in order to perform out of hours servicing and repairs.
RAC Warranty Repairs in Swansea
Do you have a vehicle with an RAC Warranty? If you do, we can repair the vehicle for you! We perform hundreds of warranty repairs throughout the year! We can deal directly with the warranty company on your behalf and explain the reason for the repair. We offer all our clients a courtesy car whilst their vehicle is being repaired.
RAC Warranties are administered by a third party business called The Warranty Group (TWG) based in the Isle of Mann. We are able to deal with them directly without the need for you to worry about any complicated claim forms. If your vehicle is covered by an RAC Warranty, just bring it in to us (or have it recovered) and we will do the rest! We will diagnose the issue, report the issue to TWG and do our best to ensure that the repair is done without any problems.
You don’t need to pay us anything (assuming your repair is covered) we will claim full payment directly from RAC Warranty on your behalf.
The RAC Warranty Process
- Bring your vehicle to us
- Sign the worksheet allowing us to diagnose any issues
- Sign the Claim Form
- Collect your vehicle repaired and ready to go
Its that simple!
If your vehicle is not covered by your RAC Warranty cover for whatever reason, we will do our very best to keep the costs as low as possible. We will also explain why the repair is not covered and even keep any faulty parts for your inspection.
From time to time, RAC Warranty may want to inspect the vehicle or damaged/faulty parts. This is perfectly normal and part of the process of your claim. We will always allow RAC Warranties agent to inspect the vehicle or faulty parts at our workshop. Where possible, we will also document any repair with photos and a full report and advisory for both you and RAC Warranty.
There are three main warranty levels available to clients:
Call Swansea Tyre, Clutch & MOT Centre today to book your warranty repair on 01792 477 555
For more information on RAC Warranties, click here.